1. Cancellation & Refund: No cancellations are allowed once the fees/Donations are paid. Society will not be refunding any amount in case of Donation/Fee cancellation. In case of any queries like duplicate processing, or cancellation of the admission/postponement the user shall immediately approach the Society with his/ her claim details. Such refund (if any) shall be effected by the Society via payment gateway or by means of a demand draft or such other means as Society deems appropriate. As a rule, the Society does not allow any refund against cancellation.
   Note: Transaction fees levied on transactions will not be refunded/reversed
2. In these Terms and Conditions, the term “Charge Back” shall mean, approved and settled credit card or net banking purchase transaction(s) which are at any time refused, debited or charged back to the merchant account (and shall also include similar debits to Payment Service Provider’s accounts, if any) by the acquiring bank or credit card company for any reason whatsoever, together with the bank fees, penalties and other charges incidental thereto).
3. Server Slow Down/Session Timeout: In case the Website or Payment Service Provider’s webpage, that is linked to the Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, the User shall, before initiating the second payment, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:
   1.  In case the Bank Account appears to be debited, ensure that he/ she does not make the payment twice and immediately thereafter contact Society via e-mail or any other mode of contact as provided by the Society to confirm payment.
   2.  In case the Bank Account is not debited, the User may initiate a fresh transaction to make a payment. However, the User agrees that under no circumstances the Payment Gateway Service Provider shall be held responsible for such fraudulent/duplicate transactions and hence no claims should be raised to Payment Gateway Service Provider No communication received by the Payment Service Provider(s) in this regard shall be entertained by the Payment Service Provider(s).
4. For any other refund, send us a request immediately at info@nagarjunasociety.org, the refund will be processed in 6-8 business days.
   1. for a refund for the Bank transfer, please send us your transaction number (UTR or RNN or reference number) for tracing the transaction.
   2. For razorpay and other online, request refund immediatly in email.

Contact info@nagarjunasociety.org for the said transaction, stating your refund request details and reasons clearly.